![COVID-19](/sites/tvh/files/inline-images/COVID_NEWS_03-2020.jpg)
Find our latest communications about the Coronavirus / COVID-19 here
TVH is closely monitoring the situation and taking all necessary steps to ensure the best possible customer service and support. Nevertheless, our service levels could be impacted. Safety and well-being of our customers, suppliers and employees will always remain our top priority.
![warehouse](/sites/tvh/files/2020-03/warehouse%20%281%29.jpg)
Warehouses
TVH has become an important part of the supply chain to critical industries, including agriculture and logistics. Every day that we continue to ship parts is a day that you can keep your machines operational – be it on the field, on the road or in a warehouse.
- 27/03: Due to the high demand for items such as mouth masks, gloves and cleaning paper, we are temporarily unable to offer a full range of personal protection items. We are doing our utmost to replenish our stock.
- 20/03: TVH UK and TVH Belgium are fully operational.
![transport](/sites/tvh/files/2020-03/transport%20%281%29.jpg)
Transport & delivery
Please know that we are doing everything in our power to maintain our usual delivery performance. We will provide regular updates on possible delays.
- 23/03: Earlier cut-off time for deliveries with Bybox and UPS Innight: 2.15 p.m. GMT. All other cut-off times are still as usual.
![sales team](/sites/tvh/files/2020-03/sales.jpg)
Sales teams
Our sales teams remain available via phone, e-mail and our webshop MyTotalSource. Our sales representatives no longer carry out company visits at the moment. Should you not be able to reach them via phone or e-mail, please contact the internal sales people. We will be happy to help you on T +44 2476 585 030.
![MTS](/sites/tvh/files/2020-03/MTS.jpg)
Webshop MyTotalSource
As always, you can make inquiries and place orders via our webshop MyTotalSource 24/7. If you need support, our e-commerce team will be happy to answer any questions via chat, e-mail ([email protected]) or phone (+32 56 43 48 66).
![employees](/sites/tvh/files/2020-03/employees%20%281%29.jpg)
Employees
Safety is our top priority. We are continuously stressing the importance of safety and hygiene measures to our employees. We have put restrictions on travel and face-to-face meetings, and postponed events such as trade fairs and internal events. Also, we are providing remote working solutions as much as possible.