Info Talk:
How does TVH anticipate on the Infrastructure services challenges due to the new opportunities offered though the market. This session will highlight the transformation of the Infrastructure department in order to provide high qualitative services towards the TVH user community. Additionally the approach to embrace new technologies and integration of innovative concepts will be touched as well during this session.
Bio:
Ronald Grunewald started 30 years ago in IT - after graduating as Master within IT - as Programmer/analyst within the fabulous world of Cobol & C++ & VAX/VMS. After 5 years a conversion towards Infrastructure System administrator took place by joining a small IT integrator/service provider in Gent for which he worked almost 11 years in several technical roles and domains before ending as IT Project Manager. Due to an acquisition (Techteam hence Stefanini) he got the opportunity to build a “green field” IT Network Operation Centre delivering worldwide managed services & International Service Desk support in Bucharest which he did for 5,5 years. Returning to Belgium be joined Cegeka as Operational Manager for the IT Infrastructure department responsible for the Build services & Belgium Service Desk services. Afterwards he took up the role of Director for the Business Unit “IT Solution Selling and Project services” prior joining Econocom as Director for the Business Unit IT Managed Services (SLA based services). Since 18 months he joined TVH as Group IT Infrastructure Manager being responsible for the IT Infrastructure services delivered towards the various countries/departments and their user community base.