IT Talks @ TVH

Three years ago Kris introduced Q.one, an ambitious IT program for digitizing all TVH Equipment branches on an international scale. The integration of event driven architecture meaning the combination of buy and build software is a challenge on many levels. He will introduce you to these challenges on technical level, organisation level and the human aspect that is also involved within this change program. 

Kris Feys is working with TVH since end of 2015, the business unit is implementing a full new IT architecture replacing all existing IT systems by 2020. Kris runs the IT organization of the Equipment business unit according to the principle of agile, with full ownership in the development squads.  A bimodal strategy to separate core from context business process is used to divide own development from ERP implementation.
Before TVH, Kris has been working in Atlas Copco as Business Process and Business transformations management implementing SAP systems in 200+ countries, 45000 people.  Earlier challenges included Corporate function in Integration, Architecture, and general management functions.

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Be overpowered by the energy of the Bothrs during ’State of Chatbots'. During this keynote, the movements within the world of Ambient Technology are discussed, the current status is broached and the path towards the future is defined.
 
Excited by all things digital, driven by customer experience and building a future-proof business model, Gil and Stef Nimmegeers gained their first professional experience at Belfius (The Studio - Product & Innovation Manager) and InSites Consulting (Product & Innovation Manager). At the mutual breakfast table, the brothers shared opinions and ideologies about 'way of working', 'business models' and 'how to hack the future'. After a few dates within the world of entrepreneurship they decided to take a new road: Bothrs! An Experience Design Studio with expertise within Conversational Interfaces & Ambient Technology.

The brothers won the 'Entrepreneurial ICT Graduate 2017' award granted by Amon.

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Share real-world experiences where the potential of cloud could be used when coming from a more traditional IT landscape. Focus on high-level aspects of a microservices implementation that might be relevant for people starting the journey.

Tom Desmet is Solution Architect active over 17 years active within IT at TVH. He is the lead of a high-performance team of IT innovators & architects. He has a broad technical experience in both software development & infrastructure technologies. As TVH has gone through a substantial growth over the years, he has been exposed to a lot of practical challenges to support that growth, helping to mature the in-house IT ecosystems. He has boots-on-the-ground experience with the practical consequences of operating a complex IT environment. With a pragmatic mindset, he approaches the challenges of aligning with industry’s IT technology best practices. Together with the strong, motivated TVH IT team, he’s committed to deliver a state-of-the-art IT landscape.

Jan Keirse is a Technical Architect at TVH. He joined TVH 13 years ago as an intern, doing devops before devops was a word. After a short time writing software for the purchase department he moved on to write tooling for the developers. After about 6 years Jan was the first developer in the new R&D team where his first project involved moving to Google Apps. Over the years he has done projects and proof-of-concepts in a wide variety of technologies, working both on state of the art while at the same time helping to keep the legacy running and bring it forward. In his spare time Jan is an avid photographer, amateur woodworker and happy husband.

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Today digital customer experience is changing faster than ever before. Customers are more and more aware of their touchpoints and the value they expect within every interaction. This is no longer a new fact for anybody. 

Today as a workshop we will think about your journey, how many times did you interact online with TVH, how many times did you think about this event and especially about your expectations?

As a business we need to understand the path our customers take to purchase our products and services. Learn from these relationships, define treatments that are most effective at certain stages and define new solutions within our product portfolio. 

In addition to the awareness, journeys enable organisations to reflect and embed corporate objectives such as customer acquisition, growth, retention and risk mitigation. These objectives are also in a constant change, as do the tools used to action them. 

The essence, trying to predict and script today's complex journeys is not impossible. The optimal customer journey must be dynamic, flowing and changing with the customer, whilst at the same time maintaining accountability to the business. The best journeys are those that are both profitable and sustainable, shape a relevant timely and consistent experience for the customer, while also furthering the brand's business goals.

Pieterjan is a key member when it comes to business and process analysis. With a varied skill set he applies a unique ability to investigate, analyse and create robust cross departmental IT requirements and solutions, he challenges all the possible boundaries and opportunities within TVH.
Pieterjan has previous work experiences as a product owner at Doccle and business process analyst at USG. He changed positions for a new challenge at TVH for already two years, a change that added extra breadth and even more valuable experiences.
PS. Facing complex agile transformations and in search for an ice breaker to start a chat? Pieterjan has great insights....

Graciela has joined TVH more than 16 years ago. She started her career gaining commercial experience which she used as a base to start optimizing sales and sales related processes.
As one of the first Business Analysts of the TVH group she has built many groundstones in the methodology formation for business and functional analysis. Next to that she collaborated in and managed various projects in the area of CRM, e-Commerce, claims, sales transactions. During her period as teamlead of the business process analysts she participated in the roll-out of the agile methodology for the software factory. Today, in her role of Digital Product Manager, she focuses on building a digital roadmap for customer facing processes and applications.

A state management pattern built on top of Rxjs, using ideas from Flux and Redux. Akita encourages simplicity and prevent the hassle of boilerplate code. It’s suitable for both experienced and inexperienced developers alike.

Thomas Vanhoutte is a frontend developer at TVH, for almost 2 years now. He’s focusing on the evolution within the web and app development. Always eager to improve his knowledge, to improve the code he writes and make it more efficient and more performant. Always trying to get to the next level.

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Why worry about provisioning, scaling and configuration management, when you can go serverless.

Steve Loh is a customer engineer in Google who manages technical aspects of large enterprise accounts in Belgium. He was previously a solution architect and has been working in various industries on customized application development.

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From Hype to Reality: Enterprise adoption of Blockchain and Distributed Ledger Technology.

Frederik De Breuck is Founder and Head of Fujitsu’s EMEIA Blockchain Innovation Center in Brussels and Presales Director for Fujitsu Belgium and Luxembourg working with his team of Lead Architects and Engagement Managers on complex Managed Infrastructure and Business and Application Services solutions and proposals. Frederik has 20+ years’ experience in the IT industry, during which time he has held and holds Technical, Presales, and Corporate management positions focusing on leveraging in-depth knowledge of the IT Business marketplace and overall IT landscape in order to increase revenue and operational efficiency.

How does TVH anticipate on the Infrastructure services challenges due to the new opportunities offered though the market. This session will highlight the transformation of the Infrastructure department in order to provide high qualitative services towards the TVH user community. Additionally the approach to embrace new technologies and integration of innovative concepts will be touched as well during this session.
 
Ronald Grunewald started 30 years ago in IT - after graduating as Master within IT - as Programmer/analyst within the fabulous world of Cobol & C++ & VAX/VMS. After 5 years a conversion towards Infrastructure System administrator took place by joining a small IT integrator/service provider in Gent for which he worked almost 11 years in several technical roles and domains before ending as IT Project Manager. Due to an acquisition (Techteam hence Stefanini) he got the opportunity to build a “green field” IT Network Operation Centre delivering worldwide managed services & International Service Desk support in Bucharest which he did for 5,5 years. Returning to Belgium be joined Cegeka as Operational Manager for the IT Infrastructure department responsible for the Build services & Belgium Service Desk services. Afterwards he took up the role of Director for the Business Unit “IT Solution Selling and Project services” prior joining Econocom as Director for the Business Unit IT Managed Services (SLA based services). Since 18 months he joined TVH as Group IT Infrastructure Manager being responsible for the IT Infrastructure services delivered towards the various countries/departments and their user community base.

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www.heyneman.be

Dries has an impressive career in cabaret, comedy and tv series. You may know Dries as one of the characters in Bevergem or as a co-author for tv shows as Superstaar (2BE) or Lookalikes (2BE).